ALL SALES ARE FINAL. No consignment or guaranteed sales. All claims/returns must be approved and must be made no later than 15 days after receipt of order. All return merchandise must be in its original box. No returns of worn or shelf-damaged items acceptable. Merchandise returns for reasons other than our error are subject to a 20% handling charge. Design Doranne will give credit for merchandise received based on original claim called into office. 1.5% monthly FINANCE CHARGE will be billed on past due account. Customer to pay all costs incurred in collecting past due account. The jurisdiction of any legal dispute will be Arcadia, CA. We accept VISA, MASTERCARD, DISCOVER and AMERICAN EXPRESS. Prices are subject to change without notice. However, every effort will be made to inform you should changes occur. Please call (626) 359-7102 if you have any questions.